Standards of Service & FAQs - Doconade Lawyers

Cancellation & Rescheduling

1. Cancellation A booking appointment via iLawyer is not subjected to cancel if that appointment is scheduled and confirmed. All …

Trust account is to hold the money a law practice holds on behalf of a client or other people in …

If there’s something we can improve, or you’re not satisfied with our services, staffs or complaint handling process, it’s important …

We collect and process personal data to the extent this is necessary for our performance of the file and to …

Our invoices are sent to clients by e-mail or by post. Invoices for legal services and expenses are issued weekly, …

Unless indicated in cost agreements, most charges for our work will be based on the level of staff and time …

For each assignment (file), we will appoint a practitioner who will be responsible for that particular assignment (file). Exceptionally we …

Liability limited by a scheme approved under Professional Standards Legislation These Standards of Service will apply to any and all …